Shipping policy

Thank you for shopping with lyllie!
We aim to get your order to you as quickly and smoothly as possible.

PROCESSING TIMES

Swimwear (In-Stock Items)

  • Processed within 3–10 business days

  • Shipped directly by lyllie

Hoodies (Made-to-Order via Printify)

  • Processing time: 3–10 business days

  • Each hoodie is made specifically for you after purchase

Processing times may be longer during launches, sales, or high-volume periods.

SHIPPING TIMES

Estimated delivery after processing:

  • United States: 3–10 business days

Shipping times are estimates and not guaranteed.

MULTIPLE SHIPMENTS

If your order includes both swimwear and hoodies, your items will likely arrive in separate packages at different times.

This is because:

  • Swimwear ships from us

  • Hoodies ship from our production partner (Printify)

You will receive separate tracking information when each item ships.

SHIPPING COSTS

Shipping rates are calculated at checkout based on your location.

ADDRESS ACCURACY

Please double-check your shipping address before placing your order.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer

  • Packages returned due to incorrect or incomplete addresses

If your order is returned, you may be responsible for additional shipping fees.

LOST OR STOLEN PACKAGES

Once your order has been handed to the shipping carrier, we are not responsible for lost or stolen packages.

If your package is marked as delivered but not received:

DELAYS

We are not responsible for shipping delays caused by:

  • Carriers (USPS, UPS, etc.)

  • Customs (for international orders)

  • Weather, holidays, or other external factors

ORDER ISSUES

If you receive:

  • The wrong item

  • A damaged item

Please contact us within 3 days of delivery at lylliecompany@gmail.com with your order number and photos.

Thank you for supporting lyllie!